Privacy Policy and Data Protection Information

This Privacy Policy explains how praxionylvar collects, uses, protects, and manages your personal information when you use our website and financial planning services. We are committed to protecting your privacy and handling your data responsibly.

Last updated: September 18, 2025

Information We Collect

We collect information you provide directly and data gathered automatically during your website visit:

Personal Information You Provide

• Contact details including name, email address, phone number, and postal address
• Financial information relevant to planning consultations and service delivery
• Communication preferences and consultation scheduling information
• Payment information for subscription billing and transaction processing

Information Collected Automatically

• Website usage data, page views, and navigation patterns
• Device information including browser type, operating system, and IP address
• Cookies and tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use your personal information for the following purposes:

• Deliver financial planning services and personalised consultations
• Process subscription payments and manage your account
• Communicate service updates, appointment confirmations, and relevant information
• Improve our website functionality and user experience
• Comply with legal obligations and regulatory requirements

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on:

How We Share Your Information

We may share your personal information in the following limited circumstances:

• With trusted service providers who assist in delivering our services
• When required by law or to comply with legal obligations
• To protect the rights, property, or safety of our business and clients
• With your explicit consent for specific purposes

Data Security and Protection

We implement robust security measures including encryption, access controls, and regular security audits to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention Policy

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial planning records are typically retained for seven years in accordance with Australian regulatory requirements.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• Access your personal information and request a copy of data we hold about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information in certain circumstances
• Object to processing of your personal information for specific purposes
• Withdraw consent for data processing where consent is the legal basis
• Lodge a complaint with the Australian Privacy Commissioner if you believe we have mishandled your information

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience, analyse usage patterns, and provide personalised content. You can control cookie preferences through your browser settings.

For detailed information about our cookie practices, please review our Cookie Policy. Cookie Policy

Children's Privacy Protection

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18 years of age.

18+ only

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of significant changes through email or prominent website notices.

Contact Information

For privacy-related questions, to exercise your rights, or to report privacy concerns, please contact our Privacy Officer at contact@praxionylvar.com or using the contact information provided elsewhere on our website.